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Job Purpose
Lead the execution of online trading for the web site that will deliver a best-in-class customer satisfaction that drives significant and sustainable business growth. Collaborate with cross-functional teams to deliver on sales targets, site experience, traffic, and digital analytics.
Roles & Responsibilities
\[ Oversee the website team and development agency
\[ Drive business profitability by increasing visitors, improving conversion rates, and manage margins.
\[ Look after the day to day management of online trading to ensure effective and timely delivery and continuous growth through sales optimization in line with the commercial business plan.
\[ Ensure the implementation of the e-commerce strategy by cascading it down to tactical operational activities.
\[ Drive sell thru and conversion by overseeing the maintenance and improvement of the website, ensuring all products are accurately represented, stylishly merchandised and smartly promoted.
\[ Work closely with sales, aftersales, digital team, and marketing operations, finance and admin
\[ Work closely with Marketing, Content, Creative and Brand teams to get input on guidelines, best practices and trends.
\[ Oversee the digital commerce marketing plan in order to drive consumer traffic and conversion together with marketing functions within the business.
\[ Ensure that online marketing strategies drive traffic to site, to increase sales and loyalty engagement including but not limited to direct marketing, search marketing, social marketing, affiliate marketing, mobile marketing real time marketing.
\[ Own all on site targeting campaigns, working closely with Digital Marketing and CRM teams to develop a strategic localization and personalization program.
\[ Oversee all digital commerce content in line with principal brand strategy.
\[ Oversee the events calendar, coordinating upload, product marketing, editorial and promotional content schedules.
\[ Participate in planning meetings for upcoming launches; submit forecasts and help ensure that numbers are aligned to sales plan.
\[ Ensure maximum product exposure across the website and all marketing channels, ensuring featured products and messaging match marketing direction and inventory.
\[ Continue to ensure timely check-in of launch inventory; flag delays and launch issues; maximize sell thru opportunity through promotional opportunities.
\[ Responsible for all up-selling, cross-selling and promotional sales tools.
\[ Manage and monitor all product launches, product portfolios – changes, launch dates, price and name changes handled by admin/sales team.
\[ Work closely with analytics team to manage the use of analytics programs to track and monitor online campaigns.
\[ Work with Digital Analytics to maximize customer site behavior using digital analytics, selling and performance metrics.
\[ Work closely with Customer Experience team to implement and optimize customer service standards and operations including standardization of procedures, appropriate issue routing, customer service reporting,
\[ Oversee AB tests, working closely with the MOPs Team to ensure alignment with business goals.
\[ Remain up-to-date on current and emerging technologies and trends and how they can be incorporated into the existing business plan.
Qualifications & Experience
\[ Bachelor’s degree in Marketing, Business, or related discipline
\[ 10+ years of strategic Website & Ecommerce management experience
\[ Extensive experience in website merchandising & optimization
\[ Strong knowledge of Internet best practices for optimal user experience that result in cus
| Posted Date: | 2019-11-14 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Other |
| Company Industry: | Management Consulting |
| Career Level: | Management |
Job Purpose
To plan, initiate and conduct sales process with the corporate customers and contribute in achieving the sales targets
Job Requirements
Education/Certification and Continued Education
Degree in any discipline or through automotive vocational route
Years of Experience
3 – 5 years’ experience in fleet sales in the UAE market
Essential Roles and Responsibilities
Functional Roles and Responsibilities
Explore market opportunities and identify (corporate/SME) customers who could be approached to discuss fleet sales business.
Approach potential customers and establish contacts and relationships to facilitate business in the near future.
Discuss requirements with the customers, identify and qualify their needs and propose a solution that satisfies their transportation requirements effectively in terms of product-mix, model –mix and financial constraints.
Participate in tender proposals and prepare pricing, terms and documentation with the guidance of the Fleet Sales Manager to ensure the best package is offered.
Prepare and maintain visit/ call reports/log highlighting salient feature and advise the Manager of the same. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
Maintain an up-to-date customer database and contribute towards the development of prospects list.
Coordinate for pre delivery inspections and delivery of the vehicles to the customers. Ensure proper documentation of the sales transactions are maintained at the time of delivery.
Coordinate with the service division in case of any after sales enquiries addressed by the customers, to ensure appropriate follow through is maintained by them.
| Posted Date: | 2019-11-14 |
| Job Location: | Sharjah, United Arab Emirates |
| Job Role: | Other |
| Company Industry: | Management Consulting |
| Career Level: | Mid Career |
Department Collection Unit
Position MI Analyst
Nationality Open
Education Graduate
Language English
Experience 5 Years
Location Dubai
Gender Preferably Male
No of Vacancies 1
| Posted Date: | 2019-11-14 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Banking |
| Company Industry: | Administration Support Services |
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Bachelor's degree |
Job Purpose
Under the general supervision of the Retail Training Manager, the job holder contributes to the Company's Training Program by conducting On-the-Job / Field Training, follow-up, refresher and evaluation for all Forecourt, C-Store, Zoom Market, Zoom Metro, Car Wash, Quick Oil Change, Pronto Retail Site Staff through explanation and demonstration of standard operating procedures and respective staff responsibilities.
Principal Accountabilities
Training Needs Analysis
Analyzes site training and retraining needs by:
Monitoring and reviewing performance standards at retail site level with focus on C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change and Pronto Operations with the Retail Trainer and Retail Training Manager
Conducting needs analysis survey at the site to determine training requirements for retail site staff with core focus on C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change, Pronto Staff, Shift In-Charge, Site In-Charge.
Development of Training Materials
Train and retrain Retail Staff by developing training course materials in coordination with the Retail Trainer/s in relation to the needs identified in Training Need Analysis
Design, Develop and Update written training materials, modules, lesson plans including Trainee hand outs as per the requirement of the field training content’s changes / updates and subject matter for C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change, Pronto Operations.
Development of Field Demo Exercises to better communicate the delivery of the subject matter of the training courses.
Develop Customer Service Flow guidelines for all new and existing site employees based on company standards.
Develop guidelines on handling customer complaints and handling inconvenienced customers.
.
Develop customized spiels for cross-selling and upselling of products.
Design and develop Test Materials and Questionnaires to determine the level of understanding and knowledge gained by staff when required by Retail Training Manager.
Design and develop forms and guidelines used in evaluating retail site staff performance in coordination with Retail Trainer/s.
Develop Retail Site Training Folders for retail site use for Field Training references.
Develop product training materials to enhance site staff knowledge.
Training Delivery
Executes field training programs to develop employee skills and impart company standards and policies to new and existing Forecourt, C-Store, Zoom Markets, Zoom Metro, Pronto and APC (Carwash / QOC) employees.
Conducts field demonstration and exercises to better communicate the delivery of the subject matter of the training with the recommendation of the Site-In-Charge.
Conducts extensive site visits and delivers On-site Training on service, operational, and automation procedures and standards so as to ensure highest levels of compliance to the operational and service standards set by the company.
Delivery of specific field training modules on Customer Service for all new and existing staff on the importance of Customer Service and guidelines on handling customer complaints and handling inconvenienced customers.
Delivery of Development Programs for Supervisors in coordination with Retail Trainer/s.
Conduct other retail site related courses as the need arises.
4. Training Evaluation
Contributes to the evaluation and enhancement of site training by monitoring the standards attained by staff after training through checking the performance, providing feedback reports, assessing training styles against these standards, and adopting efforts to modify training approach to improve trainee performance.
Conducts Research and Evaluation to incorporate new courses and methods of training as they become available
Projects
Design and deliver special projects and activities that will contribute to the development of retail network.
Reporting
Submission of Daily Site Report on coaching administered.
Submission of Progress Report monthly.
Compiles evaluation and feedback reports of trained staff to determine the effectiveness of training conducted
Minimum Requirements
Good Communication and motivational skills to convey practical and hands-on concepts.
Strong command of the English Language.
Degree in College with at least two years’ experience in Field Training.
Computer Skills in preparing presentation, and ability to maintain training records.
Knowledge of the retail work practice and administrative procedures and ability to influence staff.
Capable of spending most of the work time in the field.
| Posted Date: | 2019-11-13 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Training and Development |
| Company Industry: | Oil & Gas |
| Monthly Salary: | US $1,500 |
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
As a chef assistant, job duties include managing inventory, ensuring that the kitchen meets food safety and cleanliness standards, and helping kitchen staff with food preparation. Strong teamwork abilities and a willingness to work a flexible schedule.
| Posted Date: | 2019-11-13 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | FMCG |
| Career Level: | Mid Career |
